Insycle Product News
Cross-Platform
Cross-Module
Feature update

CSV Reports Now Show "Result" Column First

Ryan avatar
Shared by Ryan • April 15, 2024

Hi there,

Often, when evaluating data update operations or previews, the "Result" column in your Insycle-generated CSV plays a critical role in analyzing.

Previously, this column would be shown as the final column in the CSV. Now, the "Result" column will show first.

This will allow for faster operation analysis and troubleshooting across all of our modules and integrations.

Cross-Platform
Association

Master "Selection" In Associate - Narrow multiple association matches based on rules

Ryan avatar
Shared by Ryan • April 03, 2024

Hi there,

Now you have more control when associating records.

You'll find the Selection feature in the Associate module's Step 2, under the Simple and Advanced tags. The selection feature works similarly to master selection in the Merge Duplicates module.

For example, if you were associating contacts to companies, and you had three companies that matched based on your matching rules, you could use the selection to narrow those three companies down to one. For example, you could instruct Insycle to associate the contact to the company with the highest number of associated deals.

Merge Duplicates
Cross-Platform

Keep the most frequent value when merging duplicates

Ryan avatar
Shared by Ryan • April 03, 2024

Hi there,

In the Merge Duplicates module, in the Fields tab of Step 4 you can now instruct Insycle to keep the most frequent value in a duplicate group.

For example, let's say you had four records in a duplicate group. Records 1 and 2 have the same phone number. Record 3 has a different phone number. And Record 4 has no phone number. With the Phone Number field set to "Most Frequent Value," the phone number from records 1 and 2 will be kept.

HubSpot
Association

Add or Remove All HubSpot Associations Labels in Bulk

Ryan avatar
Shared by Ryan • February 20, 2024

Hi there,

Have a bunch of bad or outdated association labels you want to eliminate in one simple action?

Insycle now allows you to remove and add association labels to existing associations using the "Existing" tab in the Associate module.

HubSpot
Association

Same-Object Association in HubSpot

Ryan avatar
Shared by Ryan • February 20, 2024

Hi there,

Now available in Insycle: same-object association in HubSpot.

You can now associate contacts to contacts, companies to companies (without being a child or parent company), deals to deals, tickets to tickets, and any custom objects you need to associate as well. Additionally, all associations include Insycle's full label control.

With full same-object association, you now have simple ways to keep track of relationships in your HubSpot CRM datbase.

New feature
Cross-Module

Share Your Insycle Templates with Colleagues and Clients

Ryan avatar
Shared by Ryan • November 13, 2023

Hi there,

We have big news! Insycle has launched our sharable templates.

By clicking the "Share" button at the top of a module screen, you can email the template to coworkers, or copy the share link to share with others.

If you share your template to someone in you organization, they will be automatically redirected to the database and template within your company's Insycle account.

If you share the link with someone outside of your organization — such as a consultant or client — the template will be duplicated and they will be able to open and use the template for their own connected databases.

Association
New feature

Associate/Link Records Based on Existing Relationships For Related Records

Ryan avatar
Shared by Ryan • November 13, 2023

Hi there,

We are pleased to announce that Insycle can now help you associate records based on existing associations of related records.

Imagine a scenario where you have a contact associated with a company, and that same company is also associated with a deal. The missing leg in this triangular relationship is the association between the contact and the deal. You need to ensure that this information is always at the fingertips of your sales team, who may interact with several stakeholders within a company in order to close a deal.

Now, Insycle can automatically detect these existing associations and help you find records that are missing links to related records.

Assign App - Rep Availability and Balancing for Tickets and Leads

Ryan avatar
Shared by Ryan • November 13, 2023

Hi there,

We are proud to introduce our newest RevOps Acceleration app — Assign.

The Assign app ensures that tasks are directed to the right teams or representatives, optimizing response times and customer engagement.

Advanced Granular Segmentation for Advanced Lead Routing — Segment incoming leads in advanced ways, using any field in your database as a variable in your lead routing efforts.

Advanced Rep Availability for Faster First Response Times — Set availability for each sales rep, including working hours and out-of-office days.

Rep Workload Balancing for Better Customer Sales Experiences — Consider rep workloads when assigning leads or tickets to reps.

Product update
Cross-Platform

New RevOps Acceleration Apps

Ryan avatar
Shared by Ryan • November 13, 2023

Hi there,

Insycle proudly introduces new RevOps Acceleration Apps.

These are add-on apps to our standard plans. They take the data that you clean with Insycle to the next level by allowing you to use that data to automate critical business processes.

We currently have two RevOps Acceleration Apps, with more in the works. The two available apps are:

  • Assign: A lead and ticket routing solution that includes advanced features such as deep granular segmentation, advanced rep availability settings, smart lead assignment and workload balancing, and full automation.
  • Associate: An account-based marketing solution that allows you to associate any record with another in advanced ways, automatically. This allows you to ensure clear and consistent relationships between contacts, companies, and deals in your database.
Merge Duplicates
New feature

Set Field-Level Conditions for Matching Duplicates

Ryan avatar
Shared by Ryan • November 13, 2023

Hi there,

We're excited to announce a new feature that expands the functionality of Insycle's Merge Duplicates module.

Now, you can specify whether certain matching fields are required to identify duplicates, if at least one record needs to have data in the field, or if the field can be blank entirely.

This is ideal if you have a field that you would like to use as a matching field, but do not necessarily need the field to be required. For example, maybe you would like to catch duplicates using the 'Phone Number' field, but know that many of your duplicate records may not always include phone number data. With conditions, you'd still catch those duplicates, but would not miss other duplicate records that do not include phone number data.