Latest product news from the Insycle team

Assign App - Rep Availability and Balancing for Tickets and Leads

Ryan avatar
Shared by Ryan • November 13, 2023

Hi there,

We are proud to introduce our newest RevOps Acceleration app — Assign.

The Assign app ensures that tasks are directed to the right teams or representatives, optimizing response times and customer engagement.

Advanced Granular Segmentation for Advanced Lead Routing — Segment incoming leads in advanced ways, using any field in your database as a variable in your lead routing efforts.

Advanced Rep Availability for Faster First Response Times — Set availability for each sales rep, including working hours and out-of-office days.

Rep Workload Balancing for Better Customer Sales Experiences — Consider rep workloads when assigning leads or tickets to reps.